Transaction Report: Create New

Description

This page provides step-by-step instructions on how to manually generate a Transaction Report using the Client Portal. The report allows clients to obtain a list of transactions processed within a specified time frame for a selected settlement account.


Steps to Generate a Report

Step 1. Navigate to the Admin Accounts section and select one of the available Settlement Accounts from the list.


Step 2. On the Settlement Account details page, navigate to the bottom of the page to the section "Client Reconciliation"


Step 3. Press button "Manually generate and send"


Step 4. Complete the generation form specifying the parameters of transactions to be included and the email where the report will be sent


Configuration fields description:

Fields

Description

Type

  • Defines the type of transactions to include in the report.
  • Options: Payment or Disbursement.

Start Date & Time

  • The beginning of the reporting period.
  • Transactions from this timestamp onward will be included.

End Date & Time

  • The end of the reporting period.
  • Only transactions created before or at this timestamp will be included.

Time Zone

  • The time zone in which the report’s date range is interpreted.
  • This reflects the client’s local time and ensures the report includes
    all transactions based on client-facing dates, not internal system time

File Format

  • Defines the output format of the report.
  • Currently supports only CSV format.

Email Subject

  • The subject line for the email that will contain the report file.

Email

  • The recipient email address where the report will be sent upon completion.

Postconditions

Once the form is submitted:

  1. The platform initiates the report generation process using the provided configuration.
  2. When the report is ready, it is automatically sent to the specified email address.
  3. A record of the report is also added to the Client Reconciliation section, where it becomes accessible for future viewing and downloading.

For instructions on how to view or download previously generated reports, refer to the Viewing and Downloading Reports page.