Refunds availability and limitations

Country

Payment Method

Refunds available

account_number required

account_number format

Argentina

  • *Bank transfer**: Khipu

No

Argentina

  • *Cash-in**: Rapipago

No

Brazil

  • *E-wallet**: PIX, Mercadopago, PicPay

Yes

No

Brazil

  • *Cash-In**: Boleto, Lottery

Yes

No

Brazil

  • *Bank Transfer**: Open FInance

Yes

No

Chile

  • *Bank transfer**: All banks

No

Chile

  • *Cash-in**: Klap Efectivo, Pago46

No

Chile

  • *E-wallet**: MACH

No

Costa Rica

  • *Bank transfer**: Banco Nacional

No

Ecuador

  • *Bank transfer**: Banco Pichincha, Banco Guayaquil, Banco del Barrio, Banco Internacional

No

Guatemala

  • *Cash-in**: BAM

No

India

  • *Bank Transfer**: UPI, Paytm, GPay, PhonePe

No

Indonesia

  • *Virtual Account**: BCA, Mandiri, Permata, BNI, BRI

Yes

Yes

16 digits

Indonesia

QRIS

Yes

No

Indonesia

  • *E-Wallet**: OVO, LinkAja, Dana, ShopeePay

Yes

No

Kazakhstan

  • *E-Wallet**: QIWI Wallet

No

Kyrgyzstan

  • *Bank Transfer**: ELQR

No

Mexico

  • *Bank Transfer**: SPEI

Yes

No

Mexico

  • *Bank Transfer**: CoDi

No

Mexico

  • *E-Wallet**: Todito

No

Mexico

  • *Cash-in**: OXXO Pay

No

Peru

  • *Bank transfer**: BCP, Interbank, BBVA, Cafe Arequipa, Yape

No

Peru

  • *Cash-in**: Tambo, Kasnet, BSP, Interbank, BBVA

No

Philippines

  • *Bank Transfer**: BPI, UBP, BDO, Landbank, Metrobank

Yes

Yes

BPI: 10 digits
UBP: 12 digits
BDO: 12 digits
Landbank: 10 or 16 digits
Metrobank: 13 digits

Philippines

  • *E-Wallet**: GrabPay, Maya

Yes

No

Philippines

  • *E-Wallet**: GCash, GCash by QR

Yes

Yes

11-digit phone number starting with "0":
09001234567

Philippines

Instapay QRPH, Coins Wallet

No

Uzbekistan

  • *Bank Transfer**: Uzum Bank

No